Customer Support & Happiness Guarantee
At Concept Advantage, we’re dedicated to making sure you’re happy with your purchase! If you have any questions or concerns, our friendly customer support team is here to help. Whether it’s assistance with your product or resolving an issue, we’re committed to finding the best solution for you.
We kindly ask for up to 48 hours to respond to inquiries as we work to provide thoughtful and personalized support. Your satisfaction is our top priority, and we appreciate your patience while we ensure every customer receives the care they deserve. Don’t hesitate to reach out—we’re always happy to assist!
Terms and Conditions for Supplements
Thank you for choosing Concept Advantage! We’re thrilled to support your wellness journey. Here are some important things to keep in mind:
- Intended Use: Our products are dietary supplements designed to support a healthy lifestyle. They are not intended to diagnose, treat, cure, or prevent any disease.
- Consult Your Healthcare Provider: Always consult your doctor before starting any supplement, especially if you’re pregnant, nursing, taking medication, or managing a medical condition.
- Usage and Results: Use as directed on the label. Do not exceed the recommended dosage. Results may vary based on individual factors like age, health, and lifestyle.
- Allergens and Ingredients: Check the label for potential allergens or sensitivities. If you have concerns about any ingredient, consult your healthcare provider.
- Refunds and Returns: Refunds are available for unopened products returned within 30 days. Opened or used items may not qualify unless they are defective.
- Shipping Details: Shipping times are estimates and may vary. International customers are responsible for ensuring compliance with local regulations and paying any additional fees.
- Responsibility: By purchasing, you agree to our terms and assume responsibility for the proper use of our products.
For full terms and additional details, visit our website. Thank you for trusting us with your wellness!
Terms and Conditions for Gear & Accessories
Thank you for your purchase! We’re so excited that you’ve chosen to order gear and accessories from Concept Advantage. Here’s what you need to know:
- Custom Designs are Yours to Love: Products featuring designs created on our site are made just for you! These items are non-refundable unless they arrive damaged or defective. Please double-check your designs before finalizing your order, as changes cannot be made after production begins.
- Care for Your Gear: Follow the care instructions included with your purchase to keep your gear looking sharp and vibrant.
- Logo Love: If your gear features our Concept Advantage logo, we’re thrilled to have you represent us! Please use these items responsibly and respectfully.
- Delivery Details: Custom designs take a little extra time to make. Please allow for the production time listed during checkout. We’ll keep you updated until your order is delivered.
- Returns for Custom Creations: While custom or personalized items cannot be returned, we’ll happily help if your item arrives damaged or doesn’t match your approved design. Contact us within 7 days for a resolution.
- Sizing and Specs: Check the sizing chart for apparel before placing your order, as custom gear cannot be resized or exchanged after production.
- Spread the Joy: Show off your custom gear! Snap a pic and share it with us—we love seeing how you bring Concept Advantage to life.
Thank You for Your Order! By completing your purchase, you agree to these terms and conditions. If you have any questions, feel free to reach out. Let’s keep creating and inspiring together!
