TRACKING NUMBER
Once your order ships, you’ll receive an email with your tracking number. Occasionally, due to packaging times and high order volumes, tracking numbers might be slightly delayed—but your patience means the world to us!
Don’t forget to check your Spam or Junk mail folders from time to time, as our emails may sneak in there by mistake.
For logistical reasons (as we ship directly from the factory), items from the same order may arrive in separate packages, even if combined shipping was requested. Rest assured, everything is on its way to you!
BEST WAY TO TRACK YOUR ORDER
Once your tracking number lands in your email, simply click it to be seamlessly redirected to the shipper’s website. Please note, our system may experience slight delays in updating, so checking directly with the shipper often provides the most current information.
For international shipments, it’s perfectly normal for tracking updates to appear only after the package reaches the local shipping carrier. If the status initially shows that the package hasn’t been received yet, rest assured—it’s part of the process. Shipping systems in the USA and internationally may display slightly different information, but your package is undoubtedly en route.
Meanwhile, we diligently monitor all shipments on our end to ensure everything stays on the right path to reach you!
SHIPPING TIME
Note to our Valued Customers: Shipping times may vary depending on your location. As we ship directly from our manufacturers, we kindly ask for your patience as we work diligently to ensure a smooth delivery process. Tracking numbers will be provided as soon as they are available, which may take a few business days.
To avoid missing any updates, please remember to periodically check your Spam or Junk mail folders in case our emails land there by mistake. For more detailed information on shipping, please visit our shipping information page HERE.
If you have any questions, concerns, or special requests, we’re here to help! Simply open a ticket on our support page HERE and we’ll do our best to resolve your issue as quickly as possible. Thank you for choosing us!
Please note that customs may occasionally delay your shipment for a random inspection. While this is a rare occurrence and beyond our control, we kindly ask for your patience as they complete their process. Thank you for your understanding!
